KNOW MORE ABOUT ME.

I am a Lead Product Designer dedicated to transforming complex, high-friction financial ecosystems into seamless digital experiences. Beyond driving design strategy, I lead and mentor a talented team of 4 designers, guiding their career growth, managing project delivery, and fostering a collaborative, high-performing environment.

To drive design maturity at scale, I spearheaded and structured BTG Pactual's "Design Ambassadors" initiative, establishing the unified standards, patterns, and governance models used by design teams across the entire bank.

With a strong background in the banking sector, my work bridges the gap between user needs and robust business metrics. I specialize in mapping intricate journeys, automating manual workflows, and alignment with cross-functional stakeholders. For me, leadership means empowering both the users through intuitive products and my team through continuous mentorship and professional evolution.

 

wesley.santos@btgpactual.com (2)

WORK EXPERIENCE

APR 2020
TO PRESENT

BTG PACTUAL

Associate director
and Product design lead

Associate Director and Product Design Lead in investments and internal platforms, with a proven track record of growth from senior roles to executive leadership. My current scope involves managing cross-functional design teams, streamlining dense operational workflows, and transforming complex processes into intuitive interfaces. I am actively responsible for strategic roadmap prioritization and aligning the design vision with business and tech stakeholders to ensure product scalability.

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FEB 2019
TO APR 2020

SMILES

Product Designer

UX Designer for the loyalty ecosystem (Clube Smiles, Co-branded Cards, and Shopping). Translated complex mileage accumulation and redemption rules into seamless journeys, aligning business goals with product usability.

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JUL 2018
TO FEB 2019

BRADESCO SEGUROS

Product Designer

UX Designer of a centralized knowledge management platform (Intranet) and a pension fund simulator. Transformed complex financial variables into intuitive interfaces to support user decision-making.

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FEB 2011
TO JUN 2018

6 OTHERS
COMPANIES

I have been working in the design industry since 2011, gaining diverse experience across multiple sectors and disciplines, including social design, e-commerce, and advertising agencies. Please feel free to check my full professional background on my LinkedIn profile.

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DESIGN LEADERSHIP

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COMPLEX PROBLEMS SOLVING

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DETAILED CRAFT

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PRODUCT THINKING

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UX STRATEGY

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DATA ANALISES

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EMPOWERED THROUGH AI 

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BUSINESS AND TECH RELATIONSHIP

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BRANDS WORKED WITH

LOGO-BTG-03
LOGO-SMILES
LOGO-BRADESCO
LOGO-BAYER
LOGO-VALTRA
LOGO-CASASBAHIA
LOGO-DSM
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